Who is responsible if something goes wrong after electrical work

What the 24-month guarantee actually covers

Our electrical work carries a 24-month guarantee. If a fault develops that traces back to how the work was done, for example a connection that was not made properly or a fitting that was installed incorrectly, we come back and put it right at no extra charge for our labour.

This applies to the job we did and priced: a rewired circuit, a new socket, a consumer unit we fitted. It is tied to the workmanship, not to a general promise that nothing electrical in the flat will ever go wrong again.

What the guarantee does not cover

The guarantee does not cover normal wear. Switches and sockets have a working life and eventually wear out through ordinary use, which is not a defect in the original work.

It also does not cover equipment the customer supplied themselves. If you bought a light fitting or a particular brand of thermostat and asked us to install it, and that unit fails, the fault lies with the product, not with the installation, unless the installation itself was done wrong.

Damage caused by something outside the work, such as a power surge from the grid, water ingress, or another trade disturbing the wiring afterwards, also falls outside what we guarantee.

Why an itemised invoice is your evidence

Every job is invoiced by email with the hours and the work itemised: what was done, where, and with what materials. This is not just bookkeeping. It is the record that shows what falls under the guarantee if a question comes up later.

If a fault appears in six months and you are not certain whether it relates to our work or to something else entirely, the invoice is the first thing to check against. Keep it with your other flat documents rather than letting it sit only in an email inbox.

Who does the work, and why that affects liability

Electrical work is carried out by a qualified electrician, which is what allows us to stand behind it with a guarantee in the first place. Work done by someone without the right qualification is harder to insure against and harder to have put right if it turns out wrong.

This matters most at the consumer unit, where a mistake affects the whole flat rather than one room. A consumer unit replacement is priced from 350 € as a fixed job, and general electrical work from 49 € per hour, both under the same guarantee terms.

When the apartment association answers, not the individual owner

In a block of flats, a fault in your own circuit, socket, or fitting is your responsibility to sort out and pay for. A fault in the building's shared wiring, the main supply to the building, or equipment serving the whole block is normally a matter for the apartment association (korteriühistu), not for one flat owner.

If you are not sure which side of that line a problem falls on, for instance a fault near the meter cupboard or in a riser shared between flats, it is worth asking the association's board before commissioning work, so that the right party pays for it.

• Fault inside your own flat, on your own circuit: your responsibility
• Fault in shared wiring, the building's main supply, or communal equipment: the association's responsibility
• Unsure which applies: ask the board before booking work
• Work affecting shared systems may need the association's agreement first

What to do if you notice a problem during the guarantee period

Note what you are seeing and when it started, and check it against the invoice for the original job. If it looks connected to work we did, get in touch and describe the fault; we will look at it and, if it falls under the guarantee, put it right without a further labour charge.

If the fault turns out to be unrelated, for example wear on an old fitting nearby that we did not touch, we will say so plainly and quote separately for that work rather than folding it into the guarantee claim.